Operations run smoother
when someone actually owns them.
Four years supporting U.S. teams remotely, handling billing and patient records for a healthcare pharmacy client, and product, CRM, and lead-gen operations for e-commerce brands. Based in Cebu City, Philippines.
Ordinary background, deliberate standards.
The mindset behind the resume.
I'm an ordinary Filipino with an extraordinary commitment to creating value on a global scale. I believe great businesses aren't built by people who simply complete tasks. They're built by people who take ownership, think critically, and solve problems before they become obstacles. That's the mindset I bring to every opportunity, whether it's improving an internal workflow or helping a team make a better decision.
In 2021, I spent a good stretch of time independently studying financial markets, including crypto and forex, market structure, risk management, and trading psychology. I never pursued it professionally, but it sharpened the analytical thinking and patience I now bring to operations work. Around the same period, I served as an informal strategic sounding board for a close friend building an outsourcing company from the ground up here in the Philippines. I watched it grow from one person to a team of roughly 60 supporting a U.S. healthcare partner, and stayed involved in the conversations around scaling inbound support, outbound support, and licensed pharmacist operations.
These days my focus is AI automation, workflow design, and funnel building. I believe these are the tools that will redefine how modern businesses operate, and I run two independent YouTube channels as a hands-on way to keep building that skill (see Proof of Work below). What I'm looking for isn't a short-term gig. It's a long-term partnership where I can grow alongside a business and become someone the team genuinely relies on.
Working style
Ownership over instruction-waiting. I'd rather flag a problem early with a fix than wait to be told there's an issue.
What people come to me for
A straight read on business, income, and skill decisions, after I've actually analyzed the situation.
Current focus
AI automation, workflow design, and CRM funnel building. Currently building hands-on GoHighLevel expertise.
Where I've put this to work.
Remote roles, U.S.-based clients.
Business Support Specialist
- Delivered cross-departmental administrative support, adapting to shifting operational priorities in a fast-paced pharmacy environment.
- Assisted the HR department with monthly co-pay processing, coordinating patient credit card payments accurately and on schedule.
- Managed patient profiles within company systems, including adding and removing records, and tracked deliveries using Excel.
- Prepared weekly billing reports with a high degree of accuracy while managing large-scale data entry workloads.
- Conducted outbound cold calls to generate new leads and enroll patients in the Long-Term Care program.
Online Research Specialist (E-Commerce)
- Sourced qualified leads through extensive online research, compiling verified emails, contact numbers, and websites.
- Managed and updated SKUs for the client's online store, maintaining accurate and organized product listings.
- Maintained clean, up-to-date Excel product databases and delivered daily productivity reports to stakeholders.
Product Research & Title Builder (E-Commerce)
- Identified at least 5 winning products daily using market research tools such as Zik-Analytics.
- Wrote SEO-optimized product titles that improved discoverability and increased sales performance.
The toolkit, grouped by what it's for.
Core competencies.
Business & Administrative Support
E-Commerce & Data Operations
CRM & Automation
Working Style
What the day-to-day actually looks like.
Home office, live workflow, independent builds.
A workstation built for reliability
Dual and triple-monitor setup, mechanical keyboard, and a fiber connection tested at 297 Mbps down and 315 Mbps up, the kind of stable setup that keeps deadlines on the client's schedule, not the internet's.
A day at the desk
Live views of the actual workflow, including CRM boards, Excel reporting, and multi-tab task tracking running in parallel during a working shift.
AI automation, applied outside of work hours
Two self-managed YouTube channels running an end-to-end AI content pipeline. Scripting with ChatGPT, Claude, and Gemini, imagery with Leonardo AI, voiceover with ElevenLabs, and final edit in CapCut, all solo production, start to finish.
@dailyyJoe
Fully AI-automated Roblox short-form content, concept to publish, with no manual filming.
@AiPinasNab
Fully AI-automated "rust removal" satisfaction content, a second niche using the same solo pipeline.
Education & languages.
University of Visayas, Cebu City.
Let's talk about what you need run.
Open to long-term remote roles in operations, e-commerce support, and data-driven administrative work. I reply quickly and keep U.S. business hours by choice.